Terms & Conditions
Tracking Your Order
Once we've sent out your product, we'll promptly shoot you an email. This email will have the important stuff - like your tracking number and the name of the courier company.
Want to keep a closer eye on your order? Easy! Just log into your account, and click on 'Your orders'. From there, you can track your order's status. Just keep in mind, you'll need to wait about 24 hours after dispatch before you can start tracking.
Payment Method
Hey there! Just wanted to make sure you know, for all the fantastic products you find on our website, we provide a variety of convenient methods for payment. You can pay via:
- Credit Cards
- Debit Cards
- Net Banking
- Wallets
- UPI, QR
- PayPal
- Reward points (A great way to use those points you've been saving)
Oh! And we also offer Cash on Delivery.
Paying for your favorite items has never been easier. Happy shopping!
Chat Feature
We've created the chat feature just for you! It's here to help answer all of your website-related questions. Before you get started, here's a few key things to keep in mind:
- We might need to temporarily pull the plug on the chat service from time to time, and we might not always be able to give you a heads-up in advance.
- If our team seems a bit slow in responding to chat queries, just know we're not ignoring you! We're not liable for any delays, but we promise we're doing our best. We're big fans of memories and sometimes, we might store chat conversations for future reference. Just a heads-up - you won't be able to access these logs.
- Friendly conversation is our jam! So, when using chat, steer clear of sharing information that could be seen as unlawful, threatening, abusive, defamatory, or obscene.
- The chat box is not a marketplace. So, no selling products, pitching business opportunities or any forms of solicitation, alright?
If everything above sounds good to you, fantastic! Feel free to chat with our awesome online customer care executive.
Pricing and Availability
Just wanted to let you know that prices and availability for our awesome products, deals, and services can vary. We might tweak them on our website from time to time, without any heads-up. Remember that these decisions rest wholly with us.
All the prices you see on our website include all those nitty-gritty Goods and Sales Tax (GST) details, but don't cover delivery charges. Now, if your order is below INR 1199, we'll need to add a small delivery fee depending on your location. But hey, any orders above INR 1199? Shipping's on us! Lastly, do note that prices and deals you might see in physical stores, on other websites and portals can be different from what we've got on our website. Keep an eye out!